Terms and Conditions

Last updated: 8 August 2026

1. Description of the service

Nobtek (nobtek.ma) is a free appointment marketplace for Morocco. Customers find a service business — hairdresser, barber, hammam, spa and, over time, other sectors — and book a slot online; businesses manage their public page, calendar, services and team. Confirmations and reminders are sent by email. Nobtek processes no payments: services are paid directly to the business.

2. Account and responsibilities

By creating a business account, you declare that you are at least 18 years old and authorised to act on behalf of your company. You are responsible for:

  • The confidentiality of your login credentials
  • All activity carried out through your account
  • Compliance with applicable data-protection law (GDPR and, where applicable, Moroccan law no. 09-08) when processing your clients' data
  • The accuracy of the information published on your page (services, prices, opening hours, availability)

3. The service is free

Nobtek is free for businesses and customers alike: no subscription, no per-booking commission, no online payment. Services are paid directly to the business, on its own terms.

Nobtek may in the future offer optional paid extras (for example promotional placements). The core booking service remains free and no paid option gates access to the features described in section 1.

4. Bookings, cancellations and your account

A booking made through Nobtek is a commitment between the customer and the business. Cancellations and changes are made through the booking-management link or directly with the business. Out of respect for businesses and other customers, please cancel as early as possible if you cannot honour an appointment.

You can delete your account at any time in the settings. After deletion, your data is retained in accordance with our privacy policy.

5. Data processing

As a business, you are the controller of your clients' personal data; Nobtek acts as a processor for that data, and as the controller for platform data (accounts, bookings made through nobtek.ma). Processing is carried out in accordance with the GDPR and our privacy policy. On request, we conclude a data processing agreement (DPA). privacy policy.

6. Availability and maintenance

We aim for high availability of the service, without being able to guarantee it. Planned maintenance is announced in advance. We are not liable for damage resulting from temporary unavailability.

7. Limitation of liability

Nobtek is an intermediary: the performance of booked services is the sole responsibility of the business, and disputes about a service are resolved between the customer and the business. Nobtek can in no event be held liable for indirect, incidental or consequential damages, including loss of profits, loss of clients or loss of data. Our total liability is limited to the amounts, if any, that you paid to Nobtek in the 12 months preceding the claim.

8. Intellectual property

All rights to Nobtek's software, design and content belong to Nobtek. You receive a non-exclusive, non-transferable right of use for the duration of your use of the service.

9. Governing law and disputes

These terms are governed by Belgian law. Disputes are submitted to the competent courts of Brussels, Belgium.

10. Changes

We reserve the right to change these terms. Substantial changes will be notified by email at least 30 days in advance. Continued use after the change date constitutes acceptance.

11. Contact

For any question about these terms, you can contact us at info@nobtek.ma.